When are the restaurants open?
L’Europe Restaurant is open daily for breakfast from 07:30 to 10:30, and for dinner from 19:00 to 23:00 daily except Sundays. The restaurant is open for Jazz Brunch from 12:00 to 16:00 on Sundays.
The Caviar Bar and Restaurant serves lunch from 12:00 to 15:00 Mon. - Sat. and dinner from 17:30 to 23:30 daily.
Rossi’s Restaurant is open daily from 12:00 to 00:00. Business lunch is served from 12:00 to 15:00 Mon. - Sat.
Chopsticks Restaurant is open daily from 12:00 to 23:00.
The Mezzanine Cafe is open daily from 09:00 to 22:00.
The Lobby Bar is open 24 hours every day of the week.
When is the Health Club open?
The Health Club is open from 07:00 to 22:00 on weekdays and from 09:00 to 21:00 on weekends and holidays.
Where can I make an international or a local phone call?
From your room or at the hotel switchboard in the Business Centre.
Where can I change money?
There is a bank with exchange counters as well as an ATM in the Shopping Arcade near the elevators on the main level. Further ATM's are located near Rossi's Restaurant and near the Cloak Room across from the Lobby Bar.
What is the currency rate?
Please see Orient-Express Currency Converter.
What is the hotel’s phone number?
You can contact the hotel switchboard at +7 812 329 6000.
Who are some of the most famous guests you've had at the hotel?
US Presidents Clinton and Carter, Mikhail Gorbachev, Helmut Kohl, Prince Charles, Mstislav Rostropovich, Placido Domingo, Montserrat Caballe, Sharon Stone, David Copperfield as well as many members of European and Asian royalty. more »
When was the hotel built?
The hotel was originally built in 1820s and was named the Hotel de l'Europe in 1875. The year 2005 marked our 130th anniversary. The hotel was totally remodeled in 1991.
How many rooms are there in the hotel?
The hotel has 301 rooms, 52 of which are suites.
What is the voltage?
220V - in the rooms, 110V - in the bathrooms.
Where can I buy souvenirs?
There is a souvenir shop in the Mezzanine Cafe. Next to the Lidval function room there is a souvenir boutique called La Petit Opera. The Gostiny Dvor Department Store, just across Nevsky Prospekt from the hotel, also sells a variety of souvenirs.
Where can I buy theatre and concert tickets?
These can be purchased from the Concierge.
How can I arrange a taxi?
Our Concierge will call a taxi for you.
Where can I cash Travellers Checks?
There is a bank in the hotel across from the elevators on the main level which cashes Travellers Checks.
Where can I make photocopies?
At the Business Centre, located on the ground floor.
Where can I get a map of St. Petersburg?
At the Concierge Desk on the ground floor, next to Reception.
Is the water in the hotel safe to drink?
Yes. We have a very sophisticated and ultra-modern filtration and purification system. The hotel’s water meets all world quality standards.
What are the most popular restaurants in the city?
Our four restaurants offer various cuisines from around the world. Please check with the Concierge for other suggestions as well as reservations, as new restaurants are opening all the time.
Where can I have breakfast and when?
Our Grand Buffet Breakfast as well as Continental breakfast is served daily in L’Europe Restaurant from 07:00 to 10:30. You can order breakfast from Room Service from 06:00 until noon.
