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Ask the Concierge

Where can we buy international newspapers and magazines from?

You can buy them from  the Concierge Desk located in the lobby, otherwise daily international newspapers are available in Cafe Praha and the Let`s Eat restaurant.

Where can we find guided city tours or city guides?

Please contact the concierge for more details about tours. We can arrange for you to be picked up from the hotel.

How do I get to the city centre?

There is a tube station just in front of the hotel. It takes  approx. 5 minutes into the centre.

Where can we buy metro tickets and how do we use them?

Tickets are available at the concierge; a  24hrs-ticket will cost you 100 CZK. Before you enter the zone of the public transport, you have to validate your ticket in the turnstile.

Is it possible to call a hotel taxi from the city centre?

Yes, please call the concierge on (420) 261 191 111.

Is it possible to get certain medicines within the hotel?

Our staff can arrange for a doctor to visit you in your hotel room.

Do we need to have a reservation in restaurant?

Not always, but over the weekends a reservation is recommended.

Do I have to wear a tie and suit to go to the theatre?

The tie is not necessary, however we advise you to  wear a suit.

Where can we buy theatre tickets?

Our concierge has online access to the Prague theatre reservation system.

What are the metro`s operating hours?

Every day from 5am up to midnight.

Where can we get phone cards?

Phone cards are available at most of the shops.

Are adaptor plugs available?

Yes, ask  at the concierge desk

What are shop opening hours?

Shops  open from 9:00 in the morning up to 7:00 in the evening Monday to Friday. On Saturday, shops usually stay open up to noon and supermarkets and shops in the centre are open on Sunday as well.

How far is the airport?

About 20 km away, this would take approx. 30-45 minutes by taxi, depending on the traffic.

Are petrol stations open on Sunday?

Yes, 24 hours a day 7 days a week

Where can we use computer?

We have computer facilities on the 22nd floor as well as at the Business Lounge at the 24th floor.

How can we go about getting baby-sitting in the hotel?

Ask at the  concierge desk, We can arrange this service with our preferred agency.

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